Returns Policy

Return Policy

We accept returns within 30 days of purchase.  All items returned must be in original condition.  Please contact us to advise you wish to return an item and we can suggest the best way to do this.

You will need to pay for return freight to our premises. Once we receive the item we will refund your purchase price less our freight costs for the item to be send originally (which may be more than the freight charged to you).

Incorrect and Faulty Items

If you have received an item you are not happy with, please contact us immediately and we can work together for a positive resolution. We are human and sometimes mistakes are made. We pride ourselves on our service and aim for exceptional customer satisfaction.

Phone: (07) 3812 0266

Email: sales@scottsrods.com.au

3 Hooper Street, West Ipswich, Queensland, 4305